Our Services

Incident Investigation

R4Risk's Incident Investigation Services

Insights that Drive Change

R4Risk can assist organisations to conduct investigations into incidents or near misses in the workplace. R4Risk’s facilitators can apply their extensive experience and knowledge of technological and management systems to the investigation. This enables the proper identification of where things really went wrong and identification of the true root causes of the incident.

  • Our experts possess the risk management expertise to provide sound and practical recommendations to address the incident root causes
  • The recommendations will be focused on preventing incident reoccurrence, reducing risk and improving overall safety performance.

Incident Investigation by R4Risk

Independent Investigations for Meaningful Safety Outcomes

R4Risk’s experts bring true independence to an investigation – this independence is essential for any organisation that is serious about the safety of its employees.

R4Risk’s process employs enables the identification of relevant causal factors that contributed to the incident. This includes:

  • Equipment
  • Control systems
  • Emergency systems
  • Management systems
  • Human factors
  • Communications
  • Operating practices and procedures
  • Maintenance practices and procedures
  • Organisational culture and pressures
  • Training

Incident Investigation by R4Risk

Frequently Asked Questions

We investigate all types of safety-related incidents associated with the processing, storage or handling of dangerous goods – including near misses, injuries, process upsets, equipment failures, environmental releases and any event that impacts personal or operational safety.

We use the TapRooT® Root Cause Analysis method, a globally recognised and proven approach for incident investigation. TapRooT® helps uncover not just the immediate causes but also the underlying system and human factors that contributed to an incident. It provides a structured, step-by-step process that improves accuracy, consistency, and completeness in investigations, helping organisations develop effective corrective actions that prevent recurrence.

The investigation will be led by one of our highly-experienced process safety professionals, often supported by our other technical specialists.

Yes, we deliver a clear, actionable report, outlining the findings, root causes, lessons learned and practical recommendations to prevent recurrence.